Privacy Policy for Break Out Charleston
Effective Date: July 15, 2025
Break Out Charleston (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit charlestonescapegames.com or interact with us.
- Information We Collect
Information you provide directly
When you book a reservation, contact us, or subscribe to communications, we may collect:
- Name
- Email address
- Phone number
- Payment information (processed securely by third parties)
- Other information you voluntarily provide
Information collected automatically
When you visit our website, we may automatically collect:
- IP address
- Browser and device information
- Pages visited and time spent on our site
- Referring website
Information from third-party services
We may receive information from third parties such as analytics providers, payment processors, and booking software.
- How We Use Your Information
We use your information to:
- Process bookings and payments
- Communicate with you about reservations, inquiries, and promotions (if you opt in)
- Improve and optimize our website and services
- Ensure site security and prevent fraud
- Comply with legal obligations
- Sharing Your Information
We do not sell your personal information.
We may share your information with:
- Service providers:
- Bookeo – booking software (see Bookeo Privacy Policy)
- Stripe – payment processor (see Stripe Privacy Policy)
- Other vendors supporting operations (e.g., website hosting, analytics)
- Legal authorities if required by law or to protect our rights
- Business successors in the event of a merger, acquisition, or sale of assets
- Third-Party Services
When you book or pay online:
- Your booking details are processed by Bookeo
- Your payment details are securely handled by Stripe
We do not store your full payment card details. Please review Bookeo’s and Stripe’s privacy policies for more details.
- Cookies, Pixels & Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Improve website functionality and performance
- Analyze traffic and usage patterns
- Provide relevant advertising (e.g., Google Analytics, Facebook Pixel)
You can manage cookie preferences in your browser settings. To opt out of targeted advertising, visit:
- Network Advertising Initiative Opt-Out
- Digital Advertising Alliance Opt-Out
- Your Rights & Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your information
- Opt out of marketing communications (via unsubscribe links)
- Withdraw consent at any time
- Request a copy of your data (data portability)
- Object to or restrict processing of your information
- Data Security
We implement reasonable safeguards to protect your information. However, no online system can be guaranteed 100% secure.
- Data Retention
We retain your information only as long as necessary for the purposes described here or as required by law.
- Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal information from them.
- International Visitors
If you access our services from outside the U.S., your information will be processed in the U.S., where privacy laws may differ from your jurisdiction.
- Third-Party Links
Our website may contain links to third-party sites we do not control. We are not responsible for their privacy practices and encourage you to review their policies.
- Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a new effective date.
- Contact Us
If you have questions about this Privacy Policy, please contact us:
Break Out Charleston
18 Leinbach Dr Unit G
Charleston, SC 29407, USA
📞 (843) 212-6311
📧 info@charlestonescapegames.com